Enrolment options
Soft Skill
Building High Performance Teams through People and Performance Management People Handling and Empathy
HRDC Reg. No: 10001599191
Duration: 3 Days (21 Hours)
Course Overview
This intensive 3-day course equips professionals with practical tools and strategies to build and lead high-performing teams. It delves into team dynamics, leadership, empathy, communication, and performance management. Participants will explore behavioral roles within teams, learn effective feedback techniques, and enhance their people-handling capabilities to create an empowered and collaborative workplace culture.
Who Should Attend
- Team Leaders and Supervisors
- Middle Managers and Project Managers
- HR and Learning & Development Professionals
- Aspiring Leaders preparing for managerial roles
- Professionals seeking to enhance team performance and people-management skills
Why Choose This Course
This course is HRDC claimable (Reg. No: 10001599191) and designed to provide actionable insights into building sustainable high-performing teams. With a mix of proven psychological models, practical tools, and real-world applications, it helps you foster a team culture rooted in trust, communication, and accountability.
Learning Outcomes
By the end of this course, participants will be able to:
- Apply strategies to manage diverse behavioral roles and improve team dynamics.
- Build and sustain high-performing teams through structured actions.
- Understand and implement the core components of team performance.
- Promote collaboration, communication, and effective decision-making.
- Handle people with empathy and manage interpersonal conflicts constructively.
Prerequisites
No specific prerequisites. Open to professionals at all levels who are involved in managing or participating in teams.
Lab Setup / Materials Provided
- Course workbook and worksheets
- Access to Belbin Team Roles and Johari Window tools
- Case studies and role-play scenarios
- Self-assessment instruments
- Templates for feedback and coaching
Teaching Methodology
- Instructor-led presentations using established frameworks and models
- Group activities, role plays, and case studies
- Self-assessment tools for introspection and reflection
- Interactive discussions and feedback simulations
- Worksheets for practical workplace application
