Soft Skill

HRDC Reg. No: 10001599556
Duration: 2 Days (14 Hours)

Course Overview

Effective leadership begins with impactful communication. This 2-day interactive program equips leaders with the skills to communicate clearly, handle conflict, influence others, and build trust. Participants will learn to manage difficult conversations, write professional emails, and run productive meetings—all essential competencies for today’s leaders. The training blends practical tools, live simulations, and real-world applications to enhance leadership communication across all organizational levels.

Who Should Attend

• Team Leaders and Supervisors

• Mid-level Managers

• Senior Leaders seeking to refine communication styles

• Project Managers and Functional Heads

• Professionals transitioning into leadership roles

Why Choose This Course

This HRDC claimable course (Reg. No: 10001599556) is tailored for leaders who want to strengthen their communication impact. Whether delivering feedback, resolving conflict, or writing professionally, this course provides actionable strategies to foster collaboration, trust, and influence in any work environment.

Learning Outcomes

By the end of this program, participants will be able to:

• Communicate with clarity, empathy, and influence

• Navigate difficult conversations and resolve workplace conflicts

• Employ persuasive techniques to influence decisions and actions

• Apply professional writing standards for effective business communication

• Conduct focused, productive meetings with clear outcomes

• Build trust and improve team engagement through active listening and assertiveness

Prerequisites

No prerequisites. Ideal for professionals in or moving into leadership roles.

Lab Setup / Materials Provided

• Role-play scenarios

• Communication style assessment tools

• Business writing templates

• Meeting planning and feedback worksheets

• Self-reflection and action planning tools

Teaching Methodology

• Facilitator-led sessions with real-life case studies

• Role-plays and leadership simulations

• Interactive group discussions and feedback exercises

• Peer learning and collaborative activities

• Guided action planning and wrap-up sessions