Soft Skill

HRDC Reg. No: 10001600435
Duration: 1 Day (7 Hours)

Course Overview

This intensive 1-day Emotional Intelligence (EQ) course equips professionals with the skills to manage emotions, improve interpersonal communication, and lead with empathy. Covering the five key dimensions of EQ—self-awareness, self-regulation, self-motivation, empathy, and social skills—this course enhances personal effectiveness and workplace relationships. Through practical activities, self-assessment, and real-world application, participants will better understand emotional triggers and develop strategies to respond thoughtfully, not reactively.

Who Should Attend

• Team Leaders and Managers

• Supervisors and Project Leads

• HR and L&D Professionals

• Aspiring Leaders

• Professionals aiming to improve their emotional and interpersonal intelligence

Why Choose This Course

This HRDC claimable course (Reg. No: 10001600435) enables participants to understand and apply emotional intelligence in both personal and professional settings. It focuses on developing self-awareness, empathy, and communication skills essential for collaborative work, effective leadership, and personal growth.

Learning Outcomes

Participants will be able to:

• Define Emotional Intelligence (EQ) and its workplace relevance

• Understand the benefits of EQ in leadership, communication, and teamwork

• Develop competencies in self-awareness, self-management, and emotional regulation

• Practice empathy and improve interpersonal relationships

• Communicate effectively, both verbally and non-verbally

• Manage emotional triggers and balance optimism and pessimism

• Apply EQ tools and techniques to improve performance and team engagement

Prerequisites

No prerequisites required. Open to all professionals seeking to enhance emotional and social effectiveness.

Lab Setup / Materials Provided

• EQ self-assessment tools

• Role play scenarios and emotional reflection worksheets

• Case studies and emotional management exercises

• Action planning templates for post-training application

Teaching Methodology

• Instructor-led training with interactive lectures

• Real-life case studies and practical examples

• Self-assessments to identify EQ levels

• Guided exercises in empathy, emotion regulation, and social communication

• Role-plays simulating workplace scenarios

• Reflective activities and personal action planning