Generative AI

HRDC Reg. No: 10001699247
Course Duration: 3 Days (21 Hours)
Training Mode: Interactive Workshop

Course Overview

Training Needs Analysis is no longer just about asking departments what training they want. In today’s business environment, organisations need a sharper and more strategic approach to identifying capability gaps, prioritising development investments and ensuring that learning interventions directly support organisational goals.

This programme equips HR, L&D and business leaders with the knowledge and practical tools to conduct a more robust, data-informed and AI-enhanced Training Needs Analysis. Participants will learn how to use GenAI to strengthen each stage of the TNA process, from analysing business priorities and identifying capability gaps to designing questions, interpreting responses, generating insights and producing clear recommendations for decision-makers.

Rather than relying on traditional templates alone, participants will experience how AI can help make TNA faster, more structured, more strategic and more aligned to business outcomes.

Who Should Attend

• HR professionals
• L&D teams
• HR Business Partners
• Managers
• Team leaders
• Professionals involved in capability building
• HR professionals involved in learning and development, talent management, organisational development, employee experience or workforce planning
• L&D professionals responsible for identifying, prioritising and designing learning interventions
• HR Business Partners who need to diagnose people, performance and capability issues with business leaders
• Managers and team leaders responsible for identifying development needs within their teams
• Professionals interested in using GenAI and AI tools to improve the quality, speed and strategic value of TNA

Why Choose This Course

• Practical, interactive and application-based programme
• Continuous use of GenAI throughout the learning journey
• Focuses on business alignment, capability gap diagnosis, AI-enhanced analysis and practical implementation
• Helps participants build a more strategic and consistent approach to TNA
• Improves learning investment decisions and connects development to business priorities
• Provides reusable prompts, templates and frameworks
• Enables participants to distinguish real training needs from broader performance or organisational issues
• Produces a draft TNA approach, stakeholder questions, capability gap analysis, prioritisation matrix and implementation action plan

Learning Outcomes

By the end of this course, participants will be able to:

• Understand the strategic role of TNA in supporting organisational performance, workforce capability and business transformation.
• Conduct TNA at organisational, departmental, role and individual levels using a structured and practical approach.
• Identify capability gaps by connecting business goals, performance issues, role expectations and future skills requirements.
• Use GenAI to support different stages of the TNA process, including stakeholder analysis, interview questions, survey design, data interpretation and reporting.
• Differentiate between training needs, performance issues, process gaps, mindset challenges and organisational barriers.
• Translate TNA findings into clear learning priorities, capability themes and practical development recommendations.
• Develop a TNA action plan that can be implemented within their organisation.

Prerequisites

Participants should have:

• No technical background required
• Basic understanding of HR, L&D, people development or capability building is useful
• Willingness to explore GenAI tools for Training Needs Analysis