Soft Skill

HRDC Reg. No: 10001631527
Duration: 14 Hours (2 Days)

Course Overview

Facilitation: The Leadership Superpower is a practical 2-day program that equips leaders with the essential mindsets, tools, and techniques to guide conversations, align teams, navigate group dynamics, and unlock collective intelligence.

Participants will learn how to shift from a directive style of leadership to a facilitative one, enabling teams to think better together, take ownership, and co-create solutions. Through structured frameworks, hands-on activities, real-play scenarios, and guided practice, leaders will gain the confidence to design and lead effective conversations that drive engagement, clarity, and action.

Who Should Attend

• Leaders, managers, and supervisors
• Team leads and project managers
• HR and L&D professionals
• Anyone responsible for guiding conversations, meetings, or group decisions

Why Choose This Course

• Develop facilitative leadership capabilities
• Learn practical frameworks for leading conversations
• Improve team engagement and participation
• Build confidence in managing group dynamics
• Practice facilitation through real-play scenarios
• Gain tools for collaboration, alignment, and ownership
• Create actionable plans for workplace application

Learning Outcomes

By the end of this program, participants will be able to:

• Define facilitative leadership and explain the mindset shift from directing to guiding
• Recognize core facilitation behaviours such as curiosity, neutrality, and active listening
• Apply essential facilitation skills to frame conversations, ask powerful questions, and encourage meaningful participation
• Navigate group dynamics effectively by identifying behaviours and using strategies to manage challenging situations
• Design and lead structured conversation flows that promote ownership, collaboration, and aligned outcomes

Target Industry

• Retail, service, and customer experience
• Healthcare, education, and public sector
• Technology, manufacturing, and engineering
• Banking, finance, and insurance
• Any organisation requiring collaboration and cross-functional teamwork

Teaching Methodology

• Instructor-led sessions with structured facilitation demonstrations
• Case studies and real-world conversation scenarios
• Interactive group activities to practice key facilitation skills
• Videos and guided reflections to deepen insights
• Peer and facilitator feedback during practice rounds
• Action planning to support real-world application