Enrolment options
Generative AI
Trial - Leveraging GenAI at Work
HRDC Registration No.: 10001706860
Duration: 14 Hours / 2 Days (excluding breaks)
Course Level: Beginner to Intermediate
Course Overview
Leveraging GenAI at Work is a practical, hands-on Generative AI training course designed for non-technical professionals who want to use AI confidently, responsibly, and productively in the workplace.
Participants learn how to use Generative AI for professional emails, reports, document summarisation, presentations, brainstorming, planning, visual concepts, infographics, communication, and decision support. The course also covers effective prompt writing and techniques for evaluating AI-generated content for accuracy, relevance, tone, quality, and business risk.
Through demonstrations, guided exercises, workshops, group activities, and peer feedback, participants develop practical GenAI skills that can be applied directly to their roles and departments.
Who Should Attend
This course is suitable for non-technical professionals who want to improve workplace productivity with Generative AI, including team leaders, managers, executives, HR and L&D professionals, finance teams, sales and marketing teams, operations staff, administrators, customer service teams, business support personnel, and project teams. Markdown yang ditempel (1)
Why Choose This Course?
This course focuses on practical workplace applications of Generative AI rather than programming or technical AI development. Participants work on realistic business tasks and learn how to integrate GenAI into everyday workflows while maintaining human oversight.
Key benefits include improved productivity, stronger business communication, faster content creation, structured problem-solving, department-specific GenAI applications, and responsible AI practices covering confidentiality, privacy, bias, hallucinations, copyright awareness, and human review.
Learning Outcomes
By the end of the course, participants will be able to understand how Generative AI interprets prompts; explain how GenAI can improve workplace productivity and communication; create clear, structured, task-specific business prompts; and use GenAI for writing, summarising, ideation, planning, reporting, and decision support.
Participants will also be able to create AI-assisted emails, proposals, reports, presentation outlines, images, infographic concepts, and video concepts; apply GenAI across HR, sales, marketing, finance, operations, administration, and customer support; evaluate AI outputs for accuracy, tone, completeness, relevance, and risk; and apply responsible AI practices involving confidentiality, privacy, bias, hallucination, and human review. Markdown yang ditempel (1)
Prerequisites
No programming, AI, or technical background is required. Participants should have basic computer literacy and a willingness to explore Generative AI tools for workplace productivity.
Lab Setup
The source document does not specify a formal lab setup or software configuration. It indicates that participants will perform hands-on exercises using GenAI tools, but it does not specify required devices, accounts, software, internet requirements, or named AI platforms. These requirements should therefore be confirmed before publishing a formal Lab Setup section.
Teaching Methodology
The training combines interactive lectures, live demonstrations, guided practice, hands-on workshops, peer feedback, group activities, and reflection/action planning.
Short explanations introduce key concepts, while demonstrations show participants how GenAI can support real workplace tasks. Guided exercises build confidence step by step, and workshops allow participants to produce practical business outputs. Peer and group activities encourage participants to improve prompts, evaluate AI-generated outputs, and identify AI-assisted workflows relevant to their departments.
