Soft Skill

HRDC Reg. No: 10001600436
Duration: 3 Days (21 Hours)

Course Overview

This 3-day intervention program is designed to strengthen foundational and advanced managerial capabilities essential for leading teams and driving performance. The course empowers managers to enhance self-awareness, influence, communication, empathy, delegation, and feedback skills. Through interactive learning and practical tools, participants develop the ability to manage complexity, build trust, and lead with accountability and partnership. The program is ideal for managers looking to refine their leadership style and create high-performing team environments.

Who Should Attend

• First-line Managers and Supervisors

• Mid-level Managers

• Team Leaders and Project Managers

• Aspiring Leaders transitioning into management roles

Why Choose This Course

This HRDC claimable course (Reg. No: 10001600436) goes beyond theory to provide managers with real-world tools and frameworks. By focusing on empathy, influence, accountability, and communication, this course prepares managers to lead with intention, develop talent, and manage performance in today’s fast-paced work environments.

Learning Outcomes

By the end of this program, participants will be able to:

• Understand the evolving role of managers in shaping people and performance

• Build self-awareness and leverage strengths effectively

• Apply empathy and perspective-taking to manage diverse teams

• Communicate with clarity, active listening, and outcome focus

• Delegate with precision to foster ownership and accountability

• Adapt leadership styles using situational leadership models

• Deliver timely, constructive performance feedback

• Build trust and a spirit of partnership within teams

• Translate insights into action plans that elevate managerial effectiveness

Prerequisites

No specific prerequisites. Designed for individuals in or moving into management roles.

Lab Setup / Materials Provided

• Self-assessment tools (e.g., Johari Window)

• Delegation planning frameworks

• Feedback delivery templates

• Case study materials

• Role-play scripts and team exercises

Teaching Methodology

• Instructor-led sessions with practical frameworks

• Facilitator-led discussions and video analysis

• Role plays and simulation-based learning

• Self-assessment and feedback tools

• Interactive group activities and peer learning

• Action planning for workplace implementation

Soft Skill

HRDC Reg. No: 10001600583
Duration: 2 Days (14 Hours)

Course Overview

Leading Change is a hands-on program tailored for professionals responsible for navigating and managing organizational transformation. This 2-day course combines behavioral science, proven change models, and leadership strategies to help participants confidently lead others through change. Whether responding to restructuring, growth, or innovation, participants will leave equipped with tools to overcome resistance, communicate effectively, and drive commitment at every level.

Who Should Attend

• Managers and Supervisors

• Team Leaders and Project Managers

• Senior Executives leading strategic change

• HR, L&D, and OD Professionals

• Change Agents and Transformation Leads

Why Choose This Course

This HRDC claimable course (Reg. No: 10001600583) bridges theory with real-world change execution. It empowers leaders to address both the human and strategic sides of change, using frameworks like Lewin’s Model, Kotter’s 8 Steps, and the ADKAR Model. Participants will learn to communicate with empathy, foster adaptability, and implement structured change plans with confidence.

Learning Outcomes

By the end of the course, participants will be able to:

• Understand the psychology behind human behavior and change resistance

• Apply key change management models: Lewin’s, Kotter’s, and ADKAR

• Distinguish between change leadership and change management

• Use emotional intelligence and culture to drive successful transitions

• Communicate the “why” of change to earn trust and alignment

• Anticipate and manage resistance with empathy and structure

• Build resilience and adaptability through stress management strategies

• Create an actionable, people-centered change management plan

• Leverage appreciative inquiry to uncover strengths during transformation

Prerequisites

No prerequisites required. Suitable for professionals across industries involved in managing or supporting change initiatives.

Lab Setup / Materials Provided

• Change management planning templates

• Case studies for Lewin’s, Kotter’s, and ADKAR application

• Self-assessment tools (e.g., emotional intelligence, change readiness)

• Communication planning worksheets

• Group activities, simulations, and reflection exercises

Teaching Methodology

• Facilitator-led discussions and structured frameworks

• Group activities and case studies

• Self-assessment tools and leadership diagnostics

• Real-world application tools and scenario-based learning

• Action planning for on-the-job implementation

Soft Skill

HRDC Reg. No: 10001600435
Duration: 1 Day (7 Hours)

Course Overview

This intensive 1-day Emotional Intelligence (EQ) course equips professionals with the skills to manage emotions, improve interpersonal communication, and lead with empathy. Covering the five key dimensions of EQ—self-awareness, self-regulation, self-motivation, empathy, and social skills—this course enhances personal effectiveness and workplace relationships. Through practical activities, self-assessment, and real-world application, participants will better understand emotional triggers and develop strategies to respond thoughtfully, not reactively.

Who Should Attend

• Team Leaders and Managers

• Supervisors and Project Leads

• HR and L&D Professionals

• Aspiring Leaders

• Professionals aiming to improve their emotional and interpersonal intelligence

Why Choose This Course

This HRDC claimable course (Reg. No: 10001600435) enables participants to understand and apply emotional intelligence in both personal and professional settings. It focuses on developing self-awareness, empathy, and communication skills essential for collaborative work, effective leadership, and personal growth.

Learning Outcomes

Participants will be able to:

• Define Emotional Intelligence (EQ) and its workplace relevance

• Understand the benefits of EQ in leadership, communication, and teamwork

• Develop competencies in self-awareness, self-management, and emotional regulation

• Practice empathy and improve interpersonal relationships

• Communicate effectively, both verbally and non-verbally

• Manage emotional triggers and balance optimism and pessimism

• Apply EQ tools and techniques to improve performance and team engagement

Prerequisites

No prerequisites required. Open to all professionals seeking to enhance emotional and social effectiveness.

Lab Setup / Materials Provided

• EQ self-assessment tools

• Role play scenarios and emotional reflection worksheets

• Case studies and emotional management exercises

• Action planning templates for post-training application

Teaching Methodology

• Instructor-led training with interactive lectures

• Real-life case studies and practical examples

• Self-assessments to identify EQ levels

• Guided exercises in empathy, emotion regulation, and social communication

• Role-plays simulating workplace scenarios

• Reflective activities and personal action planning

Soft Skill

HRDC Reg. No: 10001600582
Duration: 3 Days (21 Hours)

Course Overview

This 3-day communication intervention program is crafted to equip professionals with the practical skills and confidence to communicate with clarity, empathy, and influence. From managing difficult conversations to navigating stakeholder expectations and intercultural dynamics, this course blends core principles of effective communication with hands-on strategies for real-world application. Participants will leave with sharpened listening, speaking, feedback, and conflict resolution abilities—vital tools for success in any professional setting.

Who Should Attend

• Managers and Supervisors

• Team Leaders and Project Managers

• HR and Learning & Development Professionals

• Cross-Functional Team Members

• Professionals seeking to enhance workplace communication

Why Choose This Course

This HRDC claimable course (Reg. No: 10001600582) provides a comprehensive framework for developing practical communication strategies in complex workplace environments. Participants gain tools to engage effectively with different personalities, manage conflict, provide and receive feedback, and improve intercultural fluency—skills that directly influence performance and collaboration.

Learning Outcomes

By the end of this course, participants will be able to:

• Communicate with clarity, consistency, and impact

• Adapt communication style to build rapport and understanding

• Use verbal and non-verbal cues to enhance messaging

• Manage difficult conversations with confidence and professionalism

• Deliver and receive feedback using structured methods like the Johari Window

• Engage effectively with stakeholders through tailored communication plans

• Apply active listening skills to improve mutual understanding

• Navigate and resolve conflict constructively

• Improve intercultural communication with assertiveness and awareness

Prerequisites

Open to all professionals. No prior communication training is required.

Lab Setup / Materials Provided

• Communication style diagnostic tools

• Johari Window templates for feedback practice

• Case studies, role-play guides, and listening exercises

• Conflict resolution and stakeholder planning worksheets

• Intercultural communication models and guides

Teaching Methodology

• Instructor-led concept sessions with workplace relevance

• Real-life case studies and communication scenarios

• Interactive role plays and simulations

• Peer discussion and reflection activities

• Hands-on exercises with structured feedback

• Action planning for post-training implementation

Soft Skill

HRDC Reg. No: 10001600581
Duration: 2 Days (14 Hours)

Course Overview

This 2-day program empowers professionals to take charge of their actions, embrace adaptability, and commit to growth. Designed with a practical, mindset-shifting approach, the course helps participants move beyond excuses to adopt a proactive, resilient attitude. Through group activities, case studies, self-assessments, and structured frameworks, individuals will learn how accountability and ownership fuel performance, leadership, and success in dynamic environments.

Who Should Attend

• Team Leaders and Managers

• Early- to Mid-Career Professionals

• Project Managers and Cross-Functional Team Members

• Individuals preparing for or transitioning into leadership roles

Why Choose This Course

This HRDC claimable course (Reg. No: 10001600581) is designed to foster a culture of ownership and adaptability within teams and organizations. Participants will walk away with practical tools, self-awareness, and a customized action plan to eliminate blame, embrace responsibility, and lead with resilience.

Learning Outcomes

Participants will be able to:

• Clearly define accountability and ownership in a professional context

• Eliminate blame, excuses, and complaints by recognizing victim mentality

• Understand the link between personal responsibility and team performance

• Apply the 5C Framework for Accountability to real-life situations

• Strengthen adaptability and resilience in the face of change

• Create a personal Ownership and Accountability Plan for sustained growth

Prerequisites

No prerequisites required. Ideal for professionals at all levels looking to strengthen self-leadership and change-readiness.

Lab Setup / Materials Provided

• Self-assessment tools

• Case studies and instructional videos

• Group activity templates

• Personal Strength Analysis (PSA) worksheets

• Ownership and Accountability Plan toolkit

Teaching Methodology

• Instructor-led workshops and frameworks

• Video insights and real-world reflections

• Group activities and energizers for engagement

• Personal and team self-assessments

• Facilitated discussion and coaching

• Pre- and post-training evaluations

Soft Skill

HRDC Reg. No: 10001599560
Duration: 3 Days (21 Hours)

Course Overview

The Art of Feedback is a hands-on program designed to develop feedback skills that promote growth, engagement, and performance. Over three days, participants will learn how to provide constructive and difficult feedback, manage emotional reactions, and create open dialogue using active listening and questioning techniques. This course aims to build a culture where feedback is not feared but embraced as a powerful tool for improvement and collaboration.

Who Should Attend

• Managers and Supervisors

• Team Leaders and Project Leads

• HR Professionals and Performance Coaches

• Professionals preparing for leadership roles

• Employees seeking to enhance communication and performance conversations

Why Choose This Course

This HRDC claimable course (Reg. No: 10001599560) enables individuals to move beyond traditional performance reviews and adopt feedback practices that strengthen relationships, encourage accountability, and build trust. Through real-life practice, tools, and expert facilitation, participants leave equipped to transform feedback into a catalyst for success.

Learning Outcomes

Participants will be able to:

• Understand the fundamentals of effective performance evaluation

• Deliver both positive and corrective feedback constructively

• Give difficult feedback while maintaining trust and professionalism

• Handle objections, emotions, and disagreements with empathy

• Leverage emotional intelligence to improve communication

• Apply active listening and questioning techniques for two-way feedback

• Promote a feedback culture focused on growth, not criticism

Prerequisites

No prerequisites required. Suitable for all professionals engaged in performance conversations or preparing for leadership roles.

Lab Setup / Materials Provided

• Feedback model frameworks

• Role-play scripts and reflection sheets

• Case studies and video analysis tools

• Emotional intelligence self-assessments

• Active listening and questioning worksheets

Teaching Methodology

• Facilitator-led workshops introducing best practices and models

• Case analysis through video studies and real scenarios

• Role-plays, fishbowl discussions, and group exercises

• Self-assessment tools for feedback style and emotional intelligence

• Quizzes, worksheets, and guided practice sessions

• Reflective and action planning activities

Soft Skill

HRDC Reg. No: 10001599556
Duration: 2 Days (14 Hours)

Course Overview

Effective leadership begins with impactful communication. This 2-day interactive program equips leaders with the skills to communicate clearly, handle conflict, influence others, and build trust. Participants will learn to manage difficult conversations, write professional emails, and run productive meetings—all essential competencies for today’s leaders. The training blends practical tools, live simulations, and real-world applications to enhance leadership communication across all organizational levels.

Who Should Attend

• Team Leaders and Supervisors

• Mid-level Managers

• Senior Leaders seeking to refine communication styles

• Project Managers and Functional Heads

• Professionals transitioning into leadership roles

Why Choose This Course

This HRDC claimable course (Reg. No: 10001599556) is tailored for leaders who want to strengthen their communication impact. Whether delivering feedback, resolving conflict, or writing professionally, this course provides actionable strategies to foster collaboration, trust, and influence in any work environment.

Learning Outcomes

By the end of this program, participants will be able to:

• Communicate with clarity, empathy, and influence

• Navigate difficult conversations and resolve workplace conflicts

• Employ persuasive techniques to influence decisions and actions

• Apply professional writing standards for effective business communication

• Conduct focused, productive meetings with clear outcomes

• Build trust and improve team engagement through active listening and assertiveness

Prerequisites

No prerequisites. Ideal for professionals in or moving into leadership roles.

Lab Setup / Materials Provided

• Role-play scenarios

• Communication style assessment tools

• Business writing templates

• Meeting planning and feedback worksheets

• Self-reflection and action planning tools

Teaching Methodology

• Facilitator-led sessions with real-life case studies

• Role-plays and leadership simulations

• Interactive group discussions and feedback exercises

• Peer learning and collaborative activities

• Guided action planning and wrap-up sessions

Soft Skill

HRDC Reg. No: 10001599342
Duration: 1 Day (8 Hours)

Course Overview

This engaging, full-day program empowers people managers to recognize, understand, and address unconscious bias in workplace decision-making. Through interactive case studies, real-life simulations, and reflective activities, participants will learn how bias influences hiring, performance reviews, communication, and culture—and develop strategies for conscious inclusion and psychological safety.

Who Should Attend

• People Managers and Supervisors

• HR Managers and Recruiters

• Team Leaders and Project Managers

• Senior Leaders driving DEI (Diversity, Equity & Inclusion) initiatives

Why Choose This Course

This HRDC claimable course (Reg. No: 10001599342) offers practical insights and real-world tools to promote inclusivity in leadership. Participants leave with a personal and organizational action plan to foster an equitable and psychologically safe environment.

Learning Outcomes

By the end of this course, participants will be able to:

• Define unconscious bias and its influence on decision-making

• Recognize bias in hiring, promotions, and evaluations

• Identify and understand common types of workplace bias

• Apply inclusive hiring techniques and gender-neutral communication

• Address microaggressions and give unbiased feedback

• Build an inclusive culture with psychological safety

• Commit to allyship and embed inclusion into leadership practices

Prerequisites

No prerequisites. Designed for professionals in leadership and talent management roles.

Lab Setup / Materials Provided

• Bias assessment tools (e.g., IAT)

• Inclusive hiring templates and job description examples

• Case studies and workplace scenarios

• Role-play and group activity worksheets

• Action planning and pledge forms

Teaching Methodology

• Facilitator-led discussions and interactive concept briefs

• Self-assessment exercises (e.g., Implicit Association Tests)

• Case studies and simulations reflecting real workplace bias

• Group role plays and collaborative problem-solving

• Guided reflection and action planning activities

Soft Skill

HRDC Reg. No: 10001599193
Duration: 1 Day (8 Hours)

Course Overview

This highly interactive 1-day workshop guides professionals to transform self-awareness into practical, everyday action. It equips participants with tools to manage emotions, regain focus in a digitally distracted world, and align personal intention with career outcomes. By connecting inner awareness to outer behavior, this session empowers sustainable personal and professional effectiveness.

Who Should Attend

• Professionals at any career stage

• Individuals seeking greater self-regulation and focus

• Those looking to improve personal impact and career clarity

Why Choose This Course

This HRDC claimable course (Reg. No: 10001599193) provides a compact yet powerful framework to catalyze personal development. Whether you're feeling stuck, distracted, or uncertain about your career trajectory, this workshop gives you the insights and tools to take immediate, meaningful action.

Learning Outcomes

Participants will be able to:

• Understand and align their personal impact with intended outcomes

• Apply simple emotional regulation tools like the ABC Model

• Audit and adjust digital habits for improved focus

• Shift from a “job mindset” to long-term career growth

• Commit to practical actions that support ongoing development

Prerequisites

No prerequisites required. Open to all professionals seeking personal effectiveness and growth.

Lab Setup / Materials Provided

• Interactive worksheets (3 Words, Trigger Map, Digital Diary)

• Reflection tools and takeaway exercises

• Facilitator-led summaries and practical insights

Teaching Methodology

• Short, engaging mini-concepts (e.g., ABC Model, Career Capital)

• Self-audit tools and guided reflections

• Interactive group work, peer sharing, and paired activities

• Facilitator debriefs connecting theory to practice

• Action-oriented wrap-up for accountability

Soft Skill

HRDC Reg. No: 10001599191
Duration: 3 Days (21 Hours)

Course Overview

This intensive 3-day course equips professionals with practical tools and strategies to build and lead high-performing teams. It delves into team dynamics, leadership, empathy, communication, and performance management. Participants will explore behavioral roles within teams, learn effective feedback techniques, and enhance their people-handling capabilities to create an empowered and collaborative workplace culture.

Who Should Attend

• Team Leaders and Supervisors
• Middle Managers and Project Managers
• HR and Learning & Development Professionals
• Aspiring Leaders preparing for managerial roles
• Professionals seeking to enhance team performance and people-management skills

Why Choose This Course

This course is HRDC claimable (Reg. No: 10001599191) and designed to provide actionable insights into building sustainable high-performing teams. With a mix of proven psychological models, practical tools, and real-world applications, it helps you foster a team culture rooted in trust, communication, and accountability.

Learning Outcomes

By the end of this course, participants will be able to:

• Apply strategies to manage diverse behavioral roles and improve team dynamics.
• Build and sustain high-performing teams through structured actions.
• Understand and implement the core components of team performance.
• Promote collaboration, communication, and effective decision-making.
• Handle people with empathy and manage interpersonal conflicts constructively.

Prerequisites

No specific prerequisites. Open to professionals at all levels who are involved in managing or participating in teams.

Lab Setup / Materials Provided

• Course workbook and worksheets
• Access to Belbin Team Roles and Johari Window tools
• Case studies and role-play scenarios
• Self-assessment instruments
• Templates for feedback and coaching

Teaching Methodology

• Instructor-led presentations using established frameworks and models
• Group activities, role plays, and case studies
• Self-assessment tools for introspection and reflection
• Interactive discussions and feedback simulations
• Worksheets for practical workplace application