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14 Courses

Supervisory & Leadership Empowerment
Soft Skill
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Soft Skill

Supervisory & Leadership Empowerment

HRDC Reg. No: 10001463550
Duration: 7 Hours / 1 Day

Course Overview

The Supervisory & Leadership Empowerment course is a practical one-day training programme designed to equip supervisors, leaders, and aspiring managers with essential skills to lead teams effectively, manage workplace challenges, and build stronger team relationships.

This course focuses on leadership styles, personality traits, conflict management, rapport building, emotional management, and empathy-based leadership. Participants will learn how to guide teams with confidence, improve communication, and create a more positive and productive working environment.

Using practical techniques from Neuro Linguistic Programming (NLP) and Nonviolent Communication (NVC), the programme helps participants strengthen leadership capability, manage emotions, and empower team members with empathy and clarity.


Who Should Attend

This course is suitable for:

  • Non-executive employees preparing for supervisory roles
  • Executives, supervisors, team leaders, and managers
  • Newly appointed leaders and people managers
  • Individuals responsible for guiding, motivating, or supervising teams
  • Professionals who want to improve leadership, communication, and conflict management skills

Target Industries:
Applicable across all industries, especially corporate, education, healthcare, nonprofit, service-based organisations, and workplaces that require leadership, supervision, and team management.


Why Choose This Course

This course helps participants develop practical supervisory and leadership skills that can be applied immediately in the workplace.

Through interactive activities, team-building exercises, role-play, NLP techniques, NVC-based communication, and action learning, participants will gain confidence in leading teams, resolving conflicts, building rapport, and empowering others with empathy.

HRDC Claimable: Yes, subject to approval.
HRDC Claimable ID / Registration Number: 10001463550


Learning Outcomes

Upon completion of this course, participants will be able to:

  1. Understand different leadership styles and their impact on team dynamics.
  2. Improve productivity and work performance by adopting a growth mindset and leadership skill set.
  3. Manage emotions effectively and make rational workplace decisions.
  4. Apply conflict management strategies to resolve disputes constructively.
  5. Build strong rapport with team members to improve communication and supervision.
  6. Empower teams with empathy by understanding and addressing emotional needs.
  7. Strengthen leadership confidence and apply supervisory techniques in daily work situations.

Prerequisites

No prior leadership training is required. Participants should be willing to participate in group activities, discussions, role plays, and reflective exercises.


Lab Setup / Materials Required

No technical lab setup is required.

Recommended materials:

  • Training room with projector and screen
  • Flip chart or whiteboard
  • Markers and sticky notes
  • Printed activity sheets
  • Scenario cards for role-play
  • DOPE Personality activity materials
  • Tables arranged for group discussion and team activities
  • Open space for rapport-building and leadership exercises

Teaching Methodology

This course uses an interactive and experiential learning approach, including:

  • Group discussions and leadership activities
  • Team-building exercises
  • Role-playing and workplace simulations
  • NLP-based leadership and communication techniques
  • Nonviolent Communication principles
  • Action learning for practical application
  • Conflict management exercises
  • Facilitator-led debriefing and reflection
  • Individual action planning

The methodology is designed to help participants connect leadership concepts with real workplace supervisory challenges.

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  • Presentation Skills
    Soft Skill
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    Soft Skill

    Presentation Skills

    HRDC Reg. No: 10001463514
    Duration: 14 Hours / 2 Days

    Course Overview

    The Mastering Presentation Skills course is a practical two-day training programme designed to help participants deliver confident, structured, engaging, and impactful presentations in professional settings.

    Participants will learn how to plan and organise presentation content, improve stage presence, build rapport with audiences, and use effective communication techniques to increase audience engagement. The course also introduces Canva for creating visually appealing slides and applies practical communication approaches such as Neuro Linguistic Programming (NLP) and Nonviolent Communication (NVC).

    Through hands-on exercises, role plays, group presentations, and feedback sessions, participants will gain the confidence and practical skills needed to present effectively across different workplace situations.


    Who Should Attend

    This course is suitable for:

    • Non-executive employees
    • Executives, supervisors, leaders, and managers
    • Sales, marketing, HR, training, and customer-facing professionals
    • Individuals who need to present ideas, reports, proposals, or project updates
    • Anyone seeking to improve professional communication and presentation confidence

    Target Industries:
    Applicable across all industries, especially corporate, education, healthcare, marketing, nonprofit, service-based organisations, and teams where presentation and communication skills are essential.


    Why Choose This Course

    This course helps participants improve presentation confidence, audience engagement, communication clarity, and slide design skills.

    Participants will learn practical techniques to structure presentations, manage stage presence, build audience rapport, and design professional slides using Canva. The course combines interactive learning, communication strategies, and real presentation practice to ensure participants can apply the skills immediately at work.

    HRDC Claimable: Yes, subject to approval.
    HRDC Claimable ID / Registration Number: 10001463514


    Learning Outcomes

    Upon completion of this course, participants will be able to:

    1. Understand the impact of effective presentation skills on professional success.
    2. Plan and structure presentations clearly for better audience understanding.
    3. Deliver engaging presentations that capture and maintain audience attention.
    4. Build rapport with audiences using effective communication and body language techniques.
    5. Apply presentation delivery methods based on audience needs and presentation objectives.
    6. Use Canva and basic design principles to create professional and visually appealing slides.
    7. Improve confidence, stage presence, and overall presentation performance.

    Prerequisites

    No prior presentation experience is required. Participants should be willing to participate in group exercises, role plays, presentation practice, and feedback sessions.

    Basic computer literacy is recommended for the Canva slide design activity.


    Lab Setup / Materials Required

    Recommended setup and materials:

    • Training room with projector and screen
    • Laptop or computer for each participant or group
    • Internet access
    • Canva account access
    • Flip chart or whiteboard
    • Markers and sticky notes
    • Presentation templates or activity worksheets
    • Open space for role-play and stage mastery activities

    Teaching Methodology

    This course uses a practical, interactive, and experiential learning approach, including:

    • Group discussions and team activities
    • Presentation planning exercises
    • Role-playing and delivery practice
    • Stage mastery activities
    • Canva hands-on slide design practice
    • NLP and NVC-based communication techniques
    • Continuous feedback and facilitator-led debriefing
    • Personal action planning for workplace application

    The methodology supports practical skill-building, confidence development, and real-world application of presentation techniques.

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  • Objection & Rejection Handling
    Soft Skill
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    Soft Skill

    Objection & Rejection Handling

    HRDC Reg. No: 10001464428
    Duration: 7 Hours / 1 Day

    Course Overview

    The Objection & Rejection Handling course is a practical one-day training programme designed to help participants manage objections, rejection, and difficult responses in professional settings.

    Participants will learn how to understand the dynamics behind objections and rejections, manage emotional responses, and turn challenging conversations into opportunities for acceptance, trust-building, and professional growth.

    Using practical techniques from Neuro Linguistic Programming (NLP) and Nonviolent Communication (NVC), this course strengthens communication, empathy, emotional resilience, and strategic response skills for improved workplace performance.


    Who Should Attend

    This course is suitable for:

    • Non-executive employees
    • Executives, supervisors, leaders, and managers
    • Sales professionals
    • Customer service teams
    • Marketing and business development teams
    • Frontliners who regularly handle customer concerns, objections, or rejection
    • Individuals who want to improve communication skills and emotional resilience

    Target Industries:
    Applicable across all industries, especially sales, customer service, marketing, retail, service-based organisations, corporate teams, and roles that require strong objection handling skills.


    Why Choose This Course

    This course helps participants build confidence when facing objections, complaints, rejection, or resistance at work.

    Through interactive activities, simulations, role-play, NLP techniques, and NVC-based communication strategies, participants will learn how to respond calmly, communicate with empathy, and guide conversations toward positive outcomes.


    Learning Outcomes

    Upon completion of this course, participants will be able to:

    1. Understand different personality traits and how they affect objection and rejection handling.
    2. Improve productivity and work performance through effective communication strategies.
    3. Manage emotional responses when facing objections, pressure, or rejection.
    4. Make rational and constructive decisions during challenging conversations.
    5. Apply empathy and reframing techniques to overcome rejection and build stronger relationships.
    6. Use practical tools and strategies to respond to objections smoothly and professionally.

    Prerequisites

    No prior experience is required. Participants should be willing to engage in group discussions, simulations, role-playing activities, and reflective learning exercises.


    Lab Setup / Materials Required

    No technical lab setup is required.

    Recommended materials:

    • Training room with projector and screen
    • Flip chart or whiteboard
    • Markers and sticky notes
    • Printed activity sheets
    • Scenario cards for role-play
    • Timer for group activities
    • Tables arranged for group discussions and simulations

    Teaching Methodology

    This course uses a highly interactive and experiential learning approach, including:

    • Group discussions and team activities
    • Role-playing and simulations
    • NLP-based communication techniques
    • Nonviolent Communication principles
    • Action learning and hands-on practice
    • Real-world scenario analysis
    • Facilitator-led debriefing sessions

    The methodology is designed to help participants connect learning concepts with workplace situations involving objections, rejection, customer concerns, and difficult conversations.

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  • Mental Health & Wellness
    Soft Skill
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    Soft Skill

    Mental Health & Wellness

    HRDC Reg No. : 10001464395
    Duration: 7 Hours / 1 Day

    Course Overview

    The Mental Health & Wellness course is a practical one-day training programme designed to help participants improve mental health awareness, emotional resilience, stress management, and overall well-being.

    Through interactive activities, mindfulness practices, group discussions, role-play, journaling, and evidence-based techniques such as Neuro Linguistic Programming (NLP) and Cognitive Behavioral Therapy (CBT), participants will learn how to recognise mental health triggers, manage stress effectively, and build healthier daily habits.

    This course supports employees and leaders in developing inner awareness, improving productivity, enhancing workplace performance, and applying wellness strategies in both professional and personal settings.


    Who Should Attend

    This course is suitable for:

    • Non-executive employees
    • Executives, supervisors, leaders, and managers
    • HR, training, and people development teams
    • Individuals who want to improve mental health awareness and wellness practices
    • Organisations focused on employee well-being, workplace productivity, and emotional resilience

    Target Industries:
    Applicable across all industries, especially corporate, healthcare, education, nonprofit, service-based organisations, and workplaces prioritising employee wellness.


    Why Choose This Course

    This course provides a practical and supportive learning experience that helps participants apply mental wellness techniques immediately in daily life and at work.

    Participants will gain simple, actionable strategies to manage stress, improve emotional awareness, practise mindfulness, and build healthier habits for long-term well-being.


    Learning Outcomes

    Upon completion of this course, participants will be able to:

    1. Develop inner awareness to recognise and manage mental health triggers.
    2. Enhance mind productivity, workplace performance, and emotional balance.
    3. Apply creative thinking techniques to make rational decisions and improve work effectiveness.
    4. Practise mindfulness techniques such as mindful eating, journaling, and stress management.
    5. Use the RAIN technique to support continuous improvement in mental wellness.
    6. Create a personal action plan to maintain mental health and wellness in daily routines.

    Prerequisites

    No prior knowledge or experience is required. Participants should come with an open mindset and willingness to participate in discussions, activities, and reflective exercises.


    Lab Setup / Materials Required

    No technical lab setup is required.

    Recommended materials:

    • Training room with projector and screen
    • Flip chart or whiteboard
    • Markers and sticky notes
    • Journaling sheets or notebooks
    • Emotional deck cards or activity cards
    • Light snacks or food items for mindful eating activity

    Teaching Methodology

    This course uses an interactive, experiential, and participant-centred approach, including:

    • Group discussions and brainstorming
    • Role-playing and simulation activities
    • Mindfulness-based exercises
    • Journaling and reflection
    • NLP and CBT-based techniques
    • Action learning and real-life application
    • Facilitator-led debriefing sessions

    The methodology is designed to help participants connect course concepts with real workplace and personal wellness situations.

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  • Managerial Skills-Intervention Plan
    Soft Skill
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    Soft Skill

    Managerial Skills-Intervention Plan

    HRDC Reg. No: 10001600436
    Duration: 3 Days (21 Hours)

    Course Overview

    This 3-day intervention program is designed to strengthen foundational and advanced managerial capabilities essential for leading teams and driving performance. The course empowers managers to enhance self-awareness, influence, communication, empathy, delegation, and feedback skills. Through interactive learning and practical tools, participants develop the ability to manage complexity, build trust, and lead with accountability and partnership. The program is ideal for managers looking to refine their leadership style and create high-performing team environments.


    Who Should Attend

    • First-line Managers and Supervisors

    • Mid-level Managers

    • Team Leaders and Project Managers

    • Aspiring Leaders transitioning into management roles


    Why Choose This Course

    This HRDC claimable course (Reg. No: 10001600436) goes beyond theory to provide managers with real-world tools and frameworks. By focusing on empathy, influence, accountability, and communication, this course prepares managers to lead with intention, develop talent, and manage performance in today’s fast-paced work environments.


    Learning Outcomes

    By the end of this program, participants will be able to:

    • Understand the evolving role of managers in shaping people and performance

    • Build self-awareness and leverage strengths effectively

    • Apply empathy and perspective-taking to manage diverse teams

    • Communicate with clarity, active listening, and outcome focus

    • Delegate with precision to foster ownership and accountability

    • Adapt leadership styles using situational leadership models

    • Deliver timely, constructive performance feedback

    • Build trust and a spirit of partnership within teams

    • Translate insights into action plans that elevate managerial effectiveness


    Prerequisites

    No specific prerequisites. Designed for individuals in or moving into management roles.


    Lab Setup / Materials Provided

    • Self-assessment tools (e.g., Johari Window)

    • Delegation planning frameworks

    • Feedback delivery templates

    • Case study materials

    • Role-play scripts and team exercises


    Teaching Methodology

    • Instructor-led sessions with practical frameworks

    • Facilitator-led discussions and video analysis

    • Role plays and simulation-based learning

    • Self-assessment and feedback tools

    • Interactive group activities and peer learning

    • Action planning for workplace implementation

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  • Leading Change
    Soft Skill
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    Soft Skill

    Leading Change

    HRDC Reg. No: 10001600583
    Duration: 2 Days (14 Hours)

    Course Overview

    Leading Change is a hands-on program tailored for professionals responsible for navigating and managing organizational transformation. This 2-day course combines behavioral science, proven change models, and leadership strategies to help participants confidently lead others through change. Whether responding to restructuring, growth, or innovation, participants will leave equipped with tools to overcome resistance, communicate effectively, and drive commitment at every level.


    Who Should Attend

    • Managers and Supervisors

    • Team Leaders and Project Managers

    • Senior Executives leading strategic change

    • HR, L&D, and OD Professionals

    • Change Agents and Transformation Leads


    Why Choose This Course

    This HRDC claimable course (Reg. No: 10001600583) bridges theory with real-world change execution. It empowers leaders to address both the human and strategic sides of change, using frameworks like Lewin’s Model, Kotter’s 8 Steps, and the ADKAR Model. Participants will learn to communicate with empathy, foster adaptability, and implement structured change plans with confidence.


    Learning Outcomes

    By the end of the course, participants will be able to:

    • Understand the psychology behind human behavior and change resistance

    • Apply key change management models: Lewin’s, Kotter’s, and ADKAR

    • Distinguish between change leadership and change management

    • Use emotional intelligence and culture to drive successful transitions

    • Communicate the “why” of change to earn trust and alignment

    • Anticipate and manage resistance with empathy and structure

    • Build resilience and adaptability through stress management strategies

    • Create an actionable, people-centered change management plan

    • Leverage appreciative inquiry to uncover strengths during transformation


    Prerequisites

    No prerequisites required. Suitable for professionals across industries involved in managing or supporting change initiatives.


    Lab Setup / Materials Provided

    • Change management planning templates

    • Case studies for Lewin’s, Kotter’s, and ADKAR application

    • Self-assessment tools (e.g., emotional intelligence, change readiness)

    • Communication planning worksheets

    • Group activities, simulations, and reflection exercises


    Teaching Methodology

    • Facilitator-led discussions and structured frameworks

    • Group activities and case studies

    • Self-assessment tools and leadership diagnostics

    • Real-world application tools and scenario-based learning

    • Action planning for on-the-job implementation

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  • Emotional Intelligence (EQ)
    Soft Skill
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    Soft Skill

    Emotional Intelligence (EQ)

    HRDC Reg. No: 10001600435
    Duration: 1 Day (7 Hours)

    Course Overview

    This intensive 1-day Emotional Intelligence (EQ) course equips professionals with the skills to manage emotions, improve interpersonal communication, and lead with empathy. Covering the five key dimensions of EQ—self-awareness, self-regulation, self-motivation, empathy, and social skills—this course enhances personal effectiveness and workplace relationships. Through practical activities, self-assessment, and real-world application, participants will better understand emotional triggers and develop strategies to respond thoughtfully, not reactively.


    Who Should Attend

    • Team Leaders and Managers

    • Supervisors and Project Leads

    • HR and L&D Professionals

    • Aspiring Leaders

    • Professionals aiming to improve their emotional and interpersonal intelligence


    Why Choose This Course

    This HRDC claimable course (Reg. No: 10001600435) enables participants to understand and apply emotional intelligence in both personal and professional settings. It focuses on developing self-awareness, empathy, and communication skills essential for collaborative work, effective leadership, and personal growth.


    Learning Outcomes

    Participants will be able to:

    • Define Emotional Intelligence (EQ) and its workplace relevance

    • Understand the benefits of EQ in leadership, communication, and teamwork

    • Develop competencies in self-awareness, self-management, and emotional regulation

    • Practice empathy and improve interpersonal relationships

    • Communicate effectively, both verbally and non-verbally

    • Manage emotional triggers and balance optimism and pessimism

    • Apply EQ tools and techniques to improve performance and team engagement


    Prerequisites

    No prerequisites required. Open to all professionals seeking to enhance emotional and social effectiveness.


    Lab Setup / Materials Provided

    • EQ self-assessment tools

    • Role play scenarios and emotional reflection worksheets

    • Case studies and emotional management exercises

    • Action planning templates for post-training application


    Teaching Methodology

    • Instructor-led training with interactive lectures

    • Real-life case studies and practical examples

    • Self-assessments to identify EQ levels

    • Guided exercises in empathy, emotion regulation, and social communication

    • Role-plays simulating workplace scenarios

    • Reflective activities and personal action planning

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  • Effective Communication Skills - Intervention Plan
    Soft Skill
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    Soft Skill

    Effective Communication Skills - Intervention Plan

    HRDC Reg. No: 10001600582
    Duration: 3 Days (21 Hours)

    Course Overview

    This 3-day communication intervention program is crafted to equip professionals with the practical skills and confidence to communicate with clarity, empathy, and influence. From managing difficult conversations to navigating stakeholder expectations and intercultural dynamics, this course blends core principles of effective communication with hands-on strategies for real-world application. Participants will leave with sharpened listening, speaking, feedback, and conflict resolution abilities—vital tools for success in any professional setting.


    Who Should Attend

    • Managers and Supervisors

    • Team Leaders and Project Managers

    • HR and Learning & Development Professionals

    • Cross-Functional Team Members

    • Professionals seeking to enhance workplace communication


    Why Choose This Course

    This HRDC claimable course (Reg. No: 10001600582) provides a comprehensive framework for developing practical communication strategies in complex workplace environments. Participants gain tools to engage effectively with different personalities, manage conflict, provide and receive feedback, and improve intercultural fluency—skills that directly influence performance and collaboration.


    Learning Outcomes

    By the end of this course, participants will be able to:

    • Communicate with clarity, consistency, and impact

    • Adapt communication style to build rapport and understanding

    • Use verbal and non-verbal cues to enhance messaging

    • Manage difficult conversations with confidence and professionalism

    • Deliver and receive feedback using structured methods like the Johari Window

    • Engage effectively with stakeholders through tailored communication plans

    • Apply active listening skills to improve mutual understanding

    • Navigate and resolve conflict constructively

    • Improve intercultural communication with assertiveness and awareness


    Prerequisites

    Open to all professionals. No prior communication training is required.


    Lab Setup / Materials Provided

    • Communication style diagnostic tools

    • Johari Window templates for feedback practice

    • Case studies, role-play guides, and listening exercises

    • Conflict resolution and stakeholder planning worksheets

    • Intercultural communication models and guides


    Teaching Methodology

    • Instructor-led concept sessions with workplace relevance

    • Real-life case studies and communication scenarios

    • Interactive role plays and simulations

    • Peer discussion and reflection activities

    • Hands-on exercises with structured feedback

    • Action planning for post-training implementation

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  • Accountability, Ownership and Adaptability
    Soft Skill
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    Soft Skill

    Accountability, Ownership and Adaptability

    HRDC Reg. No: 10001600581
    Duration: 2 Days (14 Hours)

    Course Overview

    This 2-day program empowers professionals to take charge of their actions, embrace adaptability, and commit to growth. Designed with a practical, mindset-shifting approach, the course helps participants move beyond excuses to adopt a proactive, resilient attitude. Through group activities, case studies, self-assessments, and structured frameworks, individuals will learn how accountability and ownership fuel performance, leadership, and success in dynamic environments.


    Who Should Attend

    • Team Leaders and Managers

    • Early- to Mid-Career Professionals

    • Project Managers and Cross-Functional Team Members

    • Individuals preparing for or transitioning into leadership roles


    Why Choose This Course

    This HRDC claimable course (Reg. No: 10001600581) is designed to foster a culture of ownership and adaptability within teams and organizations. Participants will walk away with practical tools, self-awareness, and a customized action plan to eliminate blame, embrace responsibility, and lead with resilience.


    Learning Outcomes

    Participants will be able to:

    • Clearly define accountability and ownership in a professional context

    • Eliminate blame, excuses, and complaints by recognizing victim mentality

    • Understand the link between personal responsibility and team performance

    • Apply the 5C Framework for Accountability to real-life situations

    • Strengthen adaptability and resilience in the face of change

    • Create a personal Ownership and Accountability Plan for sustained growth


    Prerequisites

    No prerequisites required. Ideal for professionals at all levels looking to strengthen self-leadership and change-readiness.


    Lab Setup / Materials Provided

    • Self-assessment tools

    • Case studies and instructional videos

    • Group activity templates

    • Personal Strength Analysis (PSA) worksheets

    • Ownership and Accountability Plan toolkit


    Teaching Methodology

    • Instructor-led workshops and frameworks

    • Video insights and real-world reflections

    • Group activities and energizers for engagement

    • Personal and team self-assessments

    • Facilitated discussion and coaching

    • Pre- and post-training evaluations

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  • Art of Feedback
    Soft Skill
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    Soft Skill

    Art of Feedback

    HRDC Reg. No: 10001599560
    Duration: 3 Days (21 Hours)

    Course Overview

    The Art of Feedback is a hands-on program designed to develop feedback skills that promote growth, engagement, and performance. Over three days, participants will learn how to provide constructive and difficult feedback, manage emotional reactions, and create open dialogue using active listening and questioning techniques. This course aims to build a culture where feedback is not feared but embraced as a powerful tool for improvement and collaboration.


    Who Should Attend

    • Managers and Supervisors

    • Team Leaders and Project Leads

    • HR Professionals and Performance Coaches

    • Professionals preparing for leadership roles

    • Employees seeking to enhance communication and performance conversations


    Why Choose This Course

    This HRDC claimable course (Reg. No: 10001599560) enables individuals to move beyond traditional performance reviews and adopt feedback practices that strengthen relationships, encourage accountability, and build trust. Through real-life practice, tools, and expert facilitation, participants leave equipped to transform feedback into a catalyst for success.


    Learning Outcomes

    Participants will be able to:

    • Understand the fundamentals of effective performance evaluation

    • Deliver both positive and corrective feedback constructively

    • Give difficult feedback while maintaining trust and professionalism

    • Handle objections, emotions, and disagreements with empathy

    • Leverage emotional intelligence to improve communication

    • Apply active listening and questioning techniques for two-way feedback

    • Promote a feedback culture focused on growth, not criticism


    Prerequisites

    No prerequisites required. Suitable for all professionals engaged in performance conversations or preparing for leadership roles.


    Lab Setup / Materials Provided

    • Feedback model frameworks

    • Role-play scripts and reflection sheets

    • Case studies and video analysis tools

    • Emotional intelligence self-assessments

    • Active listening and questioning worksheets


    Teaching Methodology

    • Facilitator-led workshops introducing best practices and models

    • Case analysis through video studies and real scenarios

    • Role-plays, fishbowl discussions, and group exercises

    • Self-assessment tools for feedback style and emotional intelligence

    • Quizzes, worksheets, and guided practice sessions

    • Reflective and action planning activities

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  • Developing Effective Communication Skills for Leaders
    Soft Skill
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    Soft Skill

    Developing Effective Communication Skills for Leaders

    HRDC Reg. No: 10001599556
    Duration: 2 Days (14 Hours)

    Course Overview

    Effective leadership begins with impactful communication. This 2-day interactive program equips leaders with the skills to communicate clearly, handle conflict, influence others, and build trust. Participants will learn to manage difficult conversations, write professional emails, and run productive meetings—all essential competencies for today’s leaders. The training blends practical tools, live simulations, and real-world applications to enhance leadership communication across all organizational levels.


    Who Should Attend

    • Team Leaders and Supervisors

    • Mid-level Managers

    • Senior Leaders seeking to refine communication styles

    • Project Managers and Functional Heads

    • Professionals transitioning into leadership roles


    Why Choose This Course

    This HRDC claimable course (Reg. No: 10001599556) is tailored for leaders who want to strengthen their communication impact. Whether delivering feedback, resolving conflict, or writing professionally, this course provides actionable strategies to foster collaboration, trust, and influence in any work environment.


    Learning Outcomes

    By the end of this program, participants will be able to:

    • Communicate with clarity, empathy, and influence

    • Navigate difficult conversations and resolve workplace conflicts

    • Employ persuasive techniques to influence decisions and actions

    • Apply professional writing standards for effective business communication

    • Conduct focused, productive meetings with clear outcomes

    • Build trust and improve team engagement through active listening and assertiveness


    Prerequisites

    No prerequisites. Ideal for professionals in or moving into leadership roles.


    Lab Setup / Materials Provided

    • Role-play scenarios

    • Communication style assessment tools

    • Business writing templates

    • Meeting planning and feedback worksheets

    • Self-reflection and action planning tools


    Teaching Methodology

    • Facilitator-led sessions with real-life case studies

    • Role-plays and leadership simulations

    • Interactive group discussions and feedback exercises

    • Peer learning and collaborative activities

    • Guided action planning and wrap-up sessions

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  • Unconscious Bias Training Program for People Managers
    Soft Skill
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    Soft Skill

    Unconscious Bias Training Program for People Managers

    HRDC Reg. No: 10001599342
    Duration: 1 Day (8 Hours)

    Course Overview

    This engaging, full-day program empowers people managers to recognize, understand, and address unconscious bias in workplace decision-making. Through interactive case studies, real-life simulations, and reflective activities, participants will learn how bias influences hiring, performance reviews, communication, and culture—and develop strategies for conscious inclusion and psychological safety.


    Who Should Attend

    • People Managers and Supervisors

    • HR Managers and Recruiters

    • Team Leaders and Project Managers

    • Senior Leaders driving DEI (Diversity, Equity & Inclusion) initiatives


    Why Choose This Course

    This HRDC claimable course (Reg. No: 10001599342) offers practical insights and real-world tools to promote inclusivity in leadership. Participants leave with a personal and organizational action plan to foster an equitable and psychologically safe environment.


    Learning Outcomes

    By the end of this course, participants will be able to:

    • Define unconscious bias and its influence on decision-making

    • Recognize bias in hiring, promotions, and evaluations

    • Identify and understand common types of workplace bias

    • Apply inclusive hiring techniques and gender-neutral communication

    • Address microaggressions and give unbiased feedback

    • Build an inclusive culture with psychological safety

    • Commit to allyship and embed inclusion into leadership practices


    Prerequisites

    No prerequisites. Designed for professionals in leadership and talent management roles.


    Lab Setup / Materials Provided

    • Bias assessment tools (e.g., IAT)

    • Inclusive hiring templates and job description examples

    • Case studies and workplace scenarios

    • Role-play and group activity worksheets

    • Action planning and pledge forms


    Teaching Methodology

    • Facilitator-led discussions and interactive concept briefs

    • Self-assessment exercises (e.g., Implicit Association Tests)

    • Case studies and simulations reflecting real workplace bias

    • Group role plays and collaborative problem-solving

    • Guided reflection and action planning activities

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  • From Awareness to Action
    Soft Skill
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    Soft Skill

    From Awareness to Action

    HRDC Reg. No: 10001599193
    Duration: 1 Day (8 Hours)

    Course Overview

    This highly interactive 1-day workshop guides professionals to transform self-awareness into practical, everyday action. It equips participants with tools to manage emotions, regain focus in a digitally distracted world, and align personal intention with career outcomes. By connecting inner awareness to outer behavior, this session empowers sustainable personal and professional effectiveness.


    Who Should Attend

    • Professionals at any career stage

    • Individuals seeking greater self-regulation and focus

    • Those looking to improve personal impact and career clarity


    Why Choose This Course

    This HRDC claimable course (Reg. No: 10001599193) provides a compact yet powerful framework to catalyze personal development. Whether you're feeling stuck, distracted, or uncertain about your career trajectory, this workshop gives you the insights and tools to take immediate, meaningful action.


    Learning Outcomes

    Participants will be able to:

    • Understand and align their personal impact with intended outcomes

    • Apply simple emotional regulation tools like the ABC Model

    • Audit and adjust digital habits for improved focus

    • Shift from a “job mindset” to long-term career growth

    • Commit to practical actions that support ongoing development


    Prerequisites

    No prerequisites required. Open to all professionals seeking personal effectiveness and growth.


    Lab Setup / Materials Provided

    • Interactive worksheets (3 Words, Trigger Map, Digital Diary)

    • Reflection tools and takeaway exercises

    • Facilitator-led summaries and practical insights


    Teaching Methodology

    • Short, engaging mini-concepts (e.g., ABC Model, Career Capital)

    • Self-audit tools and guided reflections

    • Interactive group work, peer sharing, and paired activities

    • Facilitator debriefs connecting theory to practice

    • Action-oriented wrap-up for accountability

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  • Building High Performance Teams through People and Performance Management People Handling and Empathy
    Soft Skill
    Preview Course

    Soft Skill

    Building High Performance Teams through People and Performance Management People Handling and Empathy

    HRDC Reg. No: 10001599191
    Duration: 3 Days (21 Hours)

    Course Overview

    This intensive 3-day course equips professionals with practical tools and strategies to build and lead high-performing teams. It delves into team dynamics, leadership, empathy, communication, and performance management. Participants will explore behavioral roles within teams, learn effective feedback techniques, and enhance their people-handling capabilities to create an empowered and collaborative workplace culture.


    Who Should Attend

    • Team Leaders and Supervisors
    • Middle Managers and Project Managers
    • HR and Learning & Development Professionals
    • Aspiring Leaders preparing for managerial roles
    • Professionals seeking to enhance team performance and people-management skills

    Why Choose This Course

    This course is HRDC claimable (Reg. No: 10001599191) and designed to provide actionable insights into building sustainable high-performing teams. With a mix of proven psychological models, practical tools, and real-world applications, it helps you foster a team culture rooted in trust, communication, and accountability.


    Learning Outcomes

    By the end of this course, participants will be able to:

    • Apply strategies to manage diverse behavioral roles and improve team dynamics.
    • Build and sustain high-performing teams through structured actions.
    • Understand and implement the core components of team performance.
    • Promote collaboration, communication, and effective decision-making.
    • Handle people with empathy and manage interpersonal conflicts constructively.

    Prerequisites

    No specific prerequisites. Open to professionals at all levels who are involved in managing or participating in teams.


    Lab Setup / Materials Provided

    • Course workbook and worksheets
    • Access to Belbin Team Roles and Johari Window tools
    • Case studies and role-play scenarios
    • Self-assessment instruments
    • Templates for feedback and coaching

    Teaching Methodology

    • Instructor-led presentations using established frameworks and models
    • Group activities, role plays, and case studies
    • Self-assessment tools for introspection and reflection
    • Interactive discussions and feedback simulations
    • Worksheets for practical workplace application

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